Welcome to the Trend Micro Mobile Security for iOS Community!

Hi Everyone,

Welcome to the Trend Micro Mobile Security for iOS Community! We're thrilled to have you here. This community is designed to be a helpful and supportive environment where you can share your experiences, ask questions, and find solutions related to Trend Micro's mobile security app for iOS devices.

How to Use This Forum

This forum is a space for you to discuss any concerns, issues, or questions you may have about using Trend Micro Mobile Security for iOS. Here are the types of threads you can start:

• Idea: Have a suggestion on how we can improve the app? Share your ideas with us!
• Question: Need help with a specific feature or issue? Ask your questions here.
• Problem: Encountering a bug or an issue? Let us know so we can help troubleshoot.
• Praise: Had a great experience with the app? Share your positive feedback and success stories!

Community Guidelines

To ensure this forum remains a positive and productive place, please keep the following guidelines in mind:

• Be Respectful: Treat all members with respect and kindness. Disagreements are natural, but let's keep our discussions constructive and polite.
• Stay On Topic: Keep your posts relevant to Trend Micro Mobile Security for iOS. Off-topic posts may be removed to maintain the forum's focus.
• Protect Privacy: Do not share personal information such as email addresses, phone numbers, or any other sensitive information publicly.

Getting Started

To kick things off, why not introduce yourself in this thread? Let us know:

• How long you've been using Trend Micro Mobile Security for iOS.
• What you hope to get out of this community.
• Any immediate questions or concerns you have.

We’re excited to have you here and look forward to building a supportive and knowledgeable community together!

Best regards,

Evan
Community Manager

New to Trend
how can I be sure my email address is not being Phished
i

Hi,

Welcome to the Trend Micro Mobile Security for iOS Community! We're glad to have you here!

To help ensure your email is safe from phishing, here are some easy tips:

1. Use a Strong Password: Make sure your email password is unique and hard to guess.
2. Enable Two-Factor Authentication (2FA): If available, turn on 2FA for added security.
3. Watch Out for Suspicious Emails: Be cautious of emails that look strange or ask for personal information.
4. Use Trend Micro's Security Features: The Trend Micro Mobile Security app has features that can help protect you from phishing attempts. Here’s how to check your email security using the app:

•   Open the Trend Micro Mobile Security app on your device.
•   Navigate to the "Privacy Scanner" or "Email Security" section (the exact name may vary based on the app version).
•   Follow the prompts to scan your email for potential phishing threats. The app will alert you if it detects any suspicious links or messages.

5. Stay Informed: Learn about common phishing scams to protect yourself.

Best Regards,
Joshi
Community Support

What a waste of time and money

After filling out the form correctly I says the is some odd activity and will not continue.

This must be a scam.

How do I speak to a human being with this company?

Do you ever monitor your post reply section on this web page.
I have signed in correctly
I have used the correct password
No answer from Trend Micro.

Thanks for the warm welcome! I've been using Trend Micro Mobile Security for iOS for a few months now and it's been great so far. I'm here to learn more about the app, share feedback, and connect with other users. Looking forward to being part of the community!

Hello, Amber Hunter,

Please contact us here: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.

Thank you! Glad to be part of the Trend Micro Mobile Security for iOS Community.
 

Hi,
I received an email on 29/4 in regards to a email data
leak on 27/3/26. Can someone tell me if this is a phishing email or for real. Below is what was written. Thanks in advance.
Kelvin

Affected website and compromised data: Combo List 115M Password

Hi, 

Thanks for reaching out. 

For your reference, “Combo List 115M” usually refers to a large collection of email/password pairs from multiple past breaches, not a single recent incident. It means your email may have appeared in one of those leaked datasets.

Is it phishing?
- If it’s from a trusted security provider, it’s likely a legitimate alert.
- If it has suspicious links, urgency, or asks for info, treat it as phishing.

What to do: 
- Change your passwords (especially reused ones)
- Enable Multi-Factor Authentication (MFA) on your accounts
- Avoid clicking unknown links in the email
- Monitor your accounts for unusual login activity or unauthorized transactions 
- Run a Trend Micro full scan on your device/s.