Unable to Connect to Trend Micro

Permanent error pop-up:
"Unable to Connect to Trend Micro"
"Trend Micro Internet Security protection is out of date"

Install update is not working

Hi there,

If this continues to happen, you may need to install a hotfix. You can find the hotfix in this Help Center article: https://helpcenter.trendmicro.com/en-us/article/tmka-10193.
Once you've installed it, let me know what happens next.

I have been fighting the same issue for about 2 months now.
The hotfix is hot garbage.
I've uninstalled and reinstalled 3 times now.
I think it may be time to part ways after 15 years.

Hello, 

I apologize for inconvenience. For better experience to assist you with this concern please contact our chat support: Chat with Trend Micro Support | Trend Micro Help Center