Rusty Carlo TM_Rusty

Hello,

Trend Micro Mobile Security Android Go, Android One OS, and Amazon Fire OS are not supported. How to Check if Your Android Device Supports Trend Micro Mobile Security | Trend Micro Help Center

Hello,

I apologize, the only way to access your SMS through Scam Check is by opening the Scam Check application. 

Hello,

Please try to re-install Trend Micro Mobile Security, here's the guide to install: How to Install Trend Micro Mobile Security on iPhone or iPad | Trend Micro Help Center

Hello,

Please try to re-install your Trend Micro Install Trend Micro Security | Trend Micro Help Center and put your games into exception list How to add items in Trend Micro Exception List on Windows | Trend Micro Help Center

Hello,

Please contact us here: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.

Hello,

For sales concern, please contact our phone support.

For Australia: 1-300-305-289.
For New Zealand: 0-800-004-633.
For United States: 1-800-864-6027.

Hi!

Yes, you can install Trend Micro with Windows 10 version 22H2 or higher. You can Also check our system requirements if you can install Trend Micro on your computer: Trend Micro Security System Requirements for Windows | Trend Micro Help Center.
 

Hello,

To renew your subscription or sales concern, please contact our phone support.

For Australia: 1-300-305-289.
For New Zealand: 0-800-004-633.
For United States: 1-800-864-6027.

Hi,

Since there is a detection from Email Defender, it is possible that the content of the email is malicious.

If you really want to turn off the feature, you may disable it temporarily, but it is recommended to enable it again for your protection. Kindly check our help center guide below on how to Turn OFF/ON the feature.

• How To Turn OFF Email Defender
• How To Turn ON Email Defender

You may also check Secure Your Gmail, Yahoo, and Outlook Mail with Email Defender to know more on how Email Defender works. 

Hope this helps!

Hello,

To check, please contact our chat support to assist you with your credit card information: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.