Add another device for spouse · Community Portal

Posted Mon, 20 Jan 2025 14:13:27 GMT by

When adding my wife’s phone as a device, do we use the main log in on her phone also when she downloads the app or does she create another log in?

Posted Tue, 21 Jan 2025 01:41:21 GMT by tm_rm

Hi!

Yes, you can surely add your wife's mobile device by using your main login. Just download the app and choose "sign-in using your Trend Micro Account".

Posted Thu, 25 Sep 2025 02:25:58 GMT by

Good question! If you're trying to link her phone to the same account (like for a smart home app or a security system), she should usually log in with the same main account you used — that way both devices stay synced.

Posted Sat, 18 Oct 2025 03:30:16 GMT by

You can use your main Trend Micro login on her phone when she downloads/install the app — there’s no need to create a separate account.

Posted Sat, 18 Oct 2025 20:01:30 GMT by

Does it cost extra to put Trend Micro Mobile Security on my husbands iPhone when I already have it on my iPhone?

Posted Tue, 21 Oct 2025 07:34:33 GMT by Rusty Carlo TM_Rusty

Hello,

It depends on your subscription plan. If your subscription covers three devices, you can install it on additional devices at no extra cost. However, if your plan is limited to one device, you will need to purchase a new subscription for any additional device.

Posted Thu, 13 Nov 2025 03:44:04 GMT by

That makes it super easy — I’ll go ahead and set it up on her phone using my account. Appreciate the clear instructions!

Posted Mon, 01 Dec 2025 02:31:36 GMT by

If she creates a new login, it will be treated as a separate account and won’t share your subscription benefits. She’d need her own license.

Posted Wed, 10 Dec 2025 07:56:12 GMT by Rusty Carlo TM_Rusty

Hello,

Thank you for your response. There's no license associated with the newly created account. To activate your subscription on your devices, please ensure that you sign in using the email address where the license is registered. Once you are logged in with the correct email, the subscription should appear and activate accordingly.

If you need further assistance, please let us know and we will be glad to help.