Trend Micro ID Protection · Community Portal

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Posted Wed, 05 Nov 2025 12:34:00 GMT by telboy911

Hi Team,

I am not receiving the 'Activation Code' to my mobile phone when trying to 'add a telephone number' I want to protect using Trend's ID Protection webpage.

Any ideas on this issue?

Terry

Posted Wed, 12 Nov 2025 07:41:58 GMT by Rusty Carlo TM_Rusty

Hello,

Please, try to use your email address to sign-in. Possible your subscription is registered on your email address.

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