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Posted Sun, 01 Feb 2026 15:44:11 GMT by Andrew
Hi, I have had Trend Micro Antivirus on my Vostro Laptop for about 10 years, so I have a license. I recently purchased a MacBook Pro and decided to install it on there. All went well until I got a "! Setup not complete" notice on the 'Overview window'. When I click to "Complete Now" It takes me to another pop up window; and there is the question what do I do there?

Thanks in advance.
Posted Tue, 03 Feb 2026 06:09:06 GMT by Rusty Carlo TM_Rusty
Hello,

Please follow the steps here: Enable Trend Micro Antivirus System Extension on Your Mac | Trend Micro Help Center and make sure that all Trend Micro extensions are turned on. Also, under Full Disk Access, please ensure that "ICoreServices" is enabled. This step is required to complete the installation of Trend Micro Antivirus for Mac.
Posted Tue, 03 Feb 2026 16:20:31 GMT by Andrew

Thank you for your reply. V kind of you.

I did all of those things that you suggested; but it's still saying that I need to complete the setup.

Posted Thu, 05 Feb 2026 05:52:26 GMT by Rusty Carlo TM_Rusty
Hi,

If issue persist, please contact our chat support to guide you to complete the set up your Trend Micro Antivirus for Mac here: Chat with Trend Micro Support | Trend Micro Help Center

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